Airports across the world are quickly coming to one conclusion when it comes to their concessions…
The old model does not work. Appointing a single master concessionaire or a small number of companies to manage retail, food and beverage offerings at the airport creates a monopoly. This produces lower-quality offerings and less-than-desirable results.
Enter the AIRMALL model. Here’s why we’re better:
You Get More from AIRMALL
Work with a concessionaire, and you get the benefit of their limited expertise: concessions. They’re driven solely by the bottom line. The AIRMALL model is an end-to-end solution. We create the retail and merchandise mix, we assist our tenants in succeeding, and we market to the passenger, thereby enhancing visibility and supporting top-line sales growth.
Competition Brings out the Best
AIRMALL USA does not operate its own concessions. Instead, we assemble the highest-quality local, regional, national and international concepts in a competitive atmosphere that drives them to provide the very best products and services. This generates higher sales. The AIRMALL at PIT consistently posts one of the highest per-passenger spend of all North American airports.
Give the Passengers What they Want
With our model, the traveling public always finds value, spends more and speaks highly of the region and the airport. Compare this to the outdated concept of captive pricing, poor selection and bad reviews. There is no comparison.
We Only Do Airports
AIRMALL USA’s experience has deep roots, and it extends beyond the food, beverage and retail sector. We have a comprehensive understanding of airports – from security, storage, and logistics to landside and airside terminal characteristics. We have studied and mastered the implications of traffic patterns in airports. We constantly analyze consumer trends and buying habits. We know that on-time delivery and timing can impact the success of an operation. We know that “curb appeal” makes a huge difference – whether it’s on the concourse or in the airport food court.
Capital Comes with the Program
AIRMALL USA brings a source of capital investment to the airport so that we can create a retail and concessions infrastructure dedicated to serving the passenger. This frees the airport from making such a capital investment.