Branded local, regional, national and international concepts that people know and trust for quality.
A competitive platform that generates the highest sales in the airport concessions industry.
A catalyst for economic growth and development that can impact the entire region.
Combine all of this, and you create a true game changer…an enhanced passenger experience.
That’s the AIRMALL model.
Smart, Strategic Operational Advantages
AIRMALL USA has created a pioneering platform for operating successful airport retail and concessions projects.
We consistently demonstrate support for Disadvantage Business Enterprise (DBE) initiatives and remain a leading developer for ACDBE, DBE and minority operators.
We conduct regular Quality Service Monitor (QSM) surveys to monitor the performance of our subtenants and ensure passenger satisfaction. We also incentivize the performance through rewards for outstanding employees and units.
We constantly monitor our tenants and provide them with operational, sales, marketing and merchandising support through programs such as PACT (Professional Assistance for Core Tenants), a subtenant marketing/promotional assistance initiative designed to help individual retailers operate more efficiently and market themselves in a compelling way.
It’s a Universal Approach.
Through a robust combination of high-quality offerings and AIRMALL USA’s expertise, our model provides continuous professional support to both the airport and the subtenants and creates economic opportunity for the airport and the region.
In this way, the airport concessions program realizes its full potential and generates more revenue through increased sales.
And an enhanced passenger experience enables the airport to become a true gateway to the region.